HELP & SUPPORT
Need assistance? Use our ticketing system for the fastest response.
FREQUENTLY ASKED QUESTIONS

Find answers to common technical questions, it will save you time.

I WANT TO OPEN A SUPPORT TICKET

I’ve tried the frequently asked questions but still need help.

I WANT TO CHECK AN EXISTING TICKET

I have already opened a ticket and want to check progress.

PEACE OF MIND

Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

HOW DO I REGISTER MY PRODUCT?

Complete the online form to register your product – choose Licence and Activation from the help topic drop down box. You will also receive the licence keys for any software included with your purchase when you register your product.

HOW DO I ACTIVATE MY SOFTWARE?

 If you have purchased software without purchasing hardware you should complete the online form to receive your licence keys – choose Licence and Activation from the help topic drop down box.