HELP & SUPPORT
Need assistance? Use our ticketing system for the fastest response.
FREQUENTLY ASKED QUESTIONS

Find answers to common technical questions, it will save you time.

I WANT TO OPEN A SUPPORT TICKET

I’ve tried the frequently asked questions but still need help.

I WANT TO CHECK AN EXISTING TICKET

I have already opened a ticket and want to check progress.

PEACE OF MIND

Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

HOW DO I REGISTER MY PRODUCT?

Complete the online form to register your product, (you will also receive the licence keys for any software included with your purchase).

HOW DO I ACTIVATE MY SOFTWARE?

If you have purchased software without purchasing hardware you should complete the software activation form to receive your licence keys.