We were asked to look at how schools and universities go about choosing the right interactive display, so we asked one of our Business Development managers to describe his typical day interacting with clients.
In some cases, the person responsible for picking what solution will have assessed the market through demonstrations and loan units, picking the solution that best suits the needs they have often against a check list.
Their choice is based on the best product at the right price – customers will always want the best interactive display solution possible but sometimes budget will limit what they are able to purchase.
When a client is not sure then they will be advised by us as the vendor and sometimes by the Reseller as an ‘expert’ in the field. We look closely at what they use already and start by matching that to our closest offering so it’s an easy transition for them.
Some clients will need a simple solution, to continue to use what they have already software wise and then port that to an interactive display so they have the same reassuring software as before but maybe better ‘tech’. For example, upgrading from a projector to an interactive display because the image is clearer and far less maintenance is required.
Other clients will want to use the opportunity to think about engaging students in new and innovative ways, this could involve collaborative teaching or more.
The whole process involves listening to the client and seeing what they need and expect and then matching a solution to it. It’s never about us pressing the top level product on them, if it is not going to be fit for purpose.
The final decision will effect the way educators teach students and we can help to train them for that. There is also a knock-on effect of reduced costs in servicing along with fewer man hours needed on maintenance will also have a positive impact on staff time and the costs cascaded from that.
Interested in an IBT demo or have any questions regarding any of our products, get in touch with us at [email protected]